How can we help you?
Choose the option that best fits your situation
General Inquiries
For questions about pricing, partnerships, features and general information about DHgate Monitor.
- Pricing and subscriptions
- Business partnerships
- Product information
- Account questions
Response time: 24-48 hours
Technical Support
For technical issues, bugs, API problems and support with using the platform.
- Login & access issues
- Monitoring not working
- Bug reports
- API support
Response time: 4-12 hours
Need more help?
Check out our comprehensive documentation or try our FAQ section first.